Smiling female receptionist with long brown hair.

Telephone Answering Service

Customised telephone answering, in your company name

You’ll never miss a call, lead or opportunity again. Work with our dedicated virtual PA team who’ll represent your brand and deliver outstanding customer service.

Why our telephone answering service is unmatched

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Trusted

Our agents are the best in the business and act as an extension of your brand and team.

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Experienced

Get matched with a team of specialist telephone handling agents, who are trained on your business and will know exactly how to handle your calls.

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Flexible

Get call answering, message taking, call transfers, and diary management with our customisable packages.

Bizik acts like your own in-house receptionist

Call Answering
Call Answering

We’ll answer your incoming calls in your company name

In the customer service world, care and attention is everything. Our telephone answering specialists provide a personalised telephone answering service at the level you’d expect from your own reception staff. With the motivation to turn every call into a success story.

Message Taking Forwarding 2
message taking & forwarding

We’ll keep you updated on the go

Stuck in a meeting? We’ve got you. Choose how you want our agents to deliver prompt business and customer updates – via email, SMS or voicemail – to help you prioritise and stay ahead at all times.

Call Transfer 2
call transfer

We’ll transfer important calls to you

Reduce delays and miscommunication. Get critical emergency calls or important sales calls quickly passed onto you or your nominated team members via phone or Microsoft Teams.

After Hours Voicemail
After-Hours Voicemail

We’ll keep customers happy, even after hours

Use Bizik’s after-hours voicemail service to increase off-the-clock productivity, deliver faster response times and ensure your customers are getting heard – because business never stops.

Diary Management
Diary Management

We’ll improve your time management

Getting organised is hard for any busy business owner. Our agents are ready to book in meetings, rearrange your schedule, optimise your time and ensure you’re always productive and stress free.

Telephone answering that syncs with your favourite tools

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Teams logo
Mitel logo
Calendly logo
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Call Answering FAQs