Managed Live Chat Service
Introducing personalised Live Chat
Instant and uninterrupted 24/7 customer support, managed by Bizik’s real customer service agents. We combine person-to-person support with intelligent tools to help convert visitors into customers.
Speak to customers in real-time on your website
Fully branded Live Chat widget
Maintain brand consistency across your website with easy widget configuration. You’ll be able to change the colours and buttons of your Live Chat as well as add pre-chat forms for instant connection.
Start valuable conversations with customers
Chat to your website visitors with customised greetings unique to each web page. Ask the right questions, offer guidance, speak in 100+ languages, share files and much more.
Resolve FAQs in a matter of seconds
Help customers find the answer to common queries quickly. Just let us know your frequently asked questions so we can give your customers the answers, quickly and efficiently.
Get more of the right customer data
Use our pre-chat forms to compliantly collect relevant information about your customers before the chat starts. Then use post-chat surveys to help get feedback on your services.
Professional agents
Count on our live chat agents to represent your business and speak to your customers in a polite and respectful way.
Intelligent tools
Make your website stand out from the crowd with live chat technology that helps your customers get what they need, faster.
Scale your business
Convert your visitors into new customers with quick and accurate resolutions, while also capturing key data and trends.