Polina Headset 1344 X 1360

Managed Live Chat Service

Personalised live chat from £54.99 per month

Instant and uninterrupted customer support, managed by Bizik’s real customer service agents. We combine person-to-person support with intelligent tools to help convert visitors into customers.

How our Live Chat service works

Live Chat Widget
Customisable Widget

Fully branded Live Chat widget

Maintain brand consistency across your website with easy widget configuration. You’ll be able to change the colours and buttons of your Live Chat feature as well as add pre-chat forms for data capture.

Greetings 2
Greetings

Start valuable conversations with customers

Chat to your website visitors with customised greetings unique to each web page. Ask the right questions, offer guidance, speak in 100+ languages, share files and much more.

FAQs Shortcuts
Shortcuts

Resolve FAQs in a matter of seconds

Help customers find the answer to common queries quickly. Just let us know your frequently asked questions so we can give your customers the answers, quickly and efficiently.

Post Chat Survey
Pre-Chat Forms & Post-Chat Surveys

Get more of the right customer data

Use our pre-chat forms to compliantly collect relevant information about your customers before the chat starts. Then use post-chat surveys to help get feedback on your services.

The Bizik difference

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Professional agents

Count on our live chat agents to represent your business and speak to your customers in a polite and respectful way.

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Intelligent tools

Make your website stand out from the crowd with live chat technology that helps your customers get what they need, faster.

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Scale your business

Convert your visitors into new customers with quick and accurate resolutions, while also capturing key data and trends.

Let’s chat